A-Storage Ltd – Storage T&Cs
203 – 205 Charminster Rd, Bournemouth BH8 9QQ
The agreement for the provision of storage space is made between the customer and A-Storage subject to the Terms and Conditions set out below. You must advise A-Storage promptly if you have a change of address, telephone number or any other contact details.
Storage Terms and Conditions you agree to the following:
Non-Payment of Licence Fees:
It is your responsibility to ensure that your payment is received by us on or before the due date. A late charge of £12 + VAT will immediately be added and £18 + VAT as an administration charge will be applied to your account every 7 days payment is overdue. If you remain in default of the storage charge, we may take various steps to recover our costs, and to dispose of your goods. See attached conditions. In addition, if we have to lock your unit through non-payment of fees there will be a lock up and unlock charge to cover time and travel. This will be £18 + VAT for each visit to the units.
Payment of Licence Fees:
Payment of licence fees should be set up by Direct Debit payable on the due date with your unit number as reference. If you are paying via Standing Order: We are not able to set up Standing orders for a Client and it is solely the Client’s responsibility to set up the payment and ensure that A-Storage are paid by the Due date.
Deposit
Should you pay a deposit and decide not to store with us, your deposit is held by us in full for loss of rent on that unit and admin charges.
Minimum Term:
Minimum Term to store with us is 4 weeks.
Notice Period:
To cease your storage with us you will need to give 4 weeks’ notice. Under no circumstances may you give less than 4 weeks notice. By placing your storage with us you are confirming that you are signing up to this notice period. All units 100sqft and above require a minimum of 8 weeks notice.
Termination:
If you pay in advance and have been given a concession for up-front payment and terminate early, you will lose the concession and any repayment to you will be recalculated minus the removal of concession. Additional fees will be refunded to you by Bank Transfer between 14 – 28 days following departure on condition that you have given one month’s notice of departure, leave your storage room clean, do not incur any charges for damage, and provided that all charges are paid up to date.
Charges:
A-Storage charges may be reviewed at any time subject to giving you not less than 14 days notice in writing.
Liability:
A-Storage are not liable for any loss of or damage to the goods stored or to any goods or deliveries accepted on your behalf or for any consequential loss even if that damage is due to the fault of A-Storage. It is a condition of storage that you must insure your goods in store (it is your sole responsibility to ensure that your Policy is adequate and valid in all respects). There are strict rules with regards to prohibited goods. Should you store prohibited items and cause damage or any infestation you will be responsible for all remedial action and liable for all compensation from other storage clients to items you have directly or indirectly damaged.
Storage of items:
All soft furnishings or items of high value or sentimental value should be stored in plastic boxes as opposed to cardboard. All furniture should be covered in protective covering and all materials should be stored in vacuum bags or plastic boxes. It is the responsibility of the customer to protect their items from mould, pest or water damage as far is practicable. Cardboard boxes may be used for non-valuable items and non-soft furnishings.
Security and access:
Access is available during the notified business hours. You accept that A-Storage reserves the right to make and to alter regulations concerning the hours of access, general management and security of the complex and your unit, and you agree to observe and abide by such regulations. You are in final control of access to your unit.
Ownership of goods:
You confirm that you are the owner of the items stored, or that ownership is vested in you for the purpose of entering into this agreement. You confirm that the owner of the goods, if not you, understands and accepts A-Storage’s right ultimately to sell or dispose of goods to recover any outstanding charges.
Insurance:
Your goods must be insured by you. Proof of insurance is required. We accept no liability for goods or items insured or uninsured by you.
Definitions
1.
- In these terms and conditions the following words have the following meanings:-
- You, your: the customer named in the Schedule
- We, us, our: A-Storage and or affiliated companies
- Goods: anything that you bring on Site and store in the Unit
- Unit: the storage unit specified in the Schedule and/or any other storage unit the customer may occupy
- Commencement Date: the date specified in the Schedule
- Site: the premises on which the Unit is situated
- Access Hours: the hours we permit access to the Unit
- Prohibited Items: those items specified in Condition 10.
- Deposit: the amount specified in the Schedule
- Licence Fees: the amount specified in the Schedule which includes VAT, which shall also be paid by you where it is or becomes applicable
- Due Date: the date specified in the Schedule and the corresponding date in each period specified in the Schedule or the previous business day if the Due date falls on a Saturday, Sunday or Public Holiday
- Notice: 4 weeks
- Late Fees: Fee charged should licence fee not be received by the due date of each month.
- All fees are subject to VAT
- Administration Fee: Fee charged for chasing any licence fee not received by the due date of each month.
- Schedule: the Licence Agreement or the Notification of Change Document.
- This Agreement: these terms and conditions and the information set out overleaf.
Your Right to Occupy: We permit YOU but NO OTHER PERSON to use the Unit in accordance with these Terms and Conditions from the Commencement Date until this agreement is terminated.
Inspections
- You must inspect the Unit before storing any goods with us. This confirms that the unit is in suitable order for your use. You must inform us if you believe it is damaged or unsuitable for your requirements in any way during the period of your occupation. If you do not do so the Unit will be deemed to be suitable for you and in good condition at the Commencement Date and throughout the period of occupation.
- On removal of your items at the termination of your occupation we will inspect the unit. Any damage, remaining goods, odour or debris resulting in maintenance or cleaning of the unit will result in full loss of deposit.
- All Unit sizes are approximate and we accept no responsibility for their accuracy. In agreeing to our license fees you accept it applies to the unit you use and not to any unit represented.
Access to the Unit by You and by Us
- You may have access to the Unit at any time during the Access Hours. No access to the Unit will be permitted outside these hours (save for written agreed access between you and us). We may change the Access Hours at any time without giving prior notice.
- Only you and persons authorised in writing or accompanied by you will be permitted to have access to the Unit for purposes of depositing, removing, substituting or inspecting the goods and Your regular inspection of the unit for damage or unsuitability. Any such person is your agent for whose actions You are responsible and liable to us and to other users of units on the Site. You may withdraw any authorisation at any time but the withdrawal will not be effective until we receive it in writing. We do not accept liability for unauthorised access by third parties in possession of the customer’s key fob and or code and or with knowledge of the location of the room. In the event that further security is required the company may over-lock the room (by prior arrangement) and retain the over-lock key for a special charge. We may ask for proof of identity from you or any other person at any time (although we are not obliged by this Agreement or otherwise to do so) and we may refuse access to any person (including you) who is unable to provide satisfactory proof of identity. We may refuse You or your agents access at any time if we consider in our sole discretion that the safety of any person on the Site, or the security of the Unit or its contents, or other units or their contents will be put at risk. In the case of shared units or areas you accept that we have no liability in the management or control of the unit or area other than to hold the key for the unit or area if required to do so.
- You are responsible for providing a secure padlock for the Unit and You must ensure that the Unit is locked so as to be secure from unauthorised entry at all times when You are not in the Unit. We will not be responsible for locking any unlocked Unit. You should not leave your key with or permit access to your Unit to any person other than your own agent who is responsible to You and subject to your control and if You do so, You do so at your own risk whether or not any such person is our employee or agent. We do not accept any liability for any person including our employee or agent holding your key and having access to your Unit and any such person acts as your agent only.
6.1. Right of Representation. On occasion you may give us written or verbal permission to represent you to receive goods into your unit, send goods from your unit, or have your belongings inspected or similar. Right of representation will be deemed to be given once you have given us your padlock code or key. Should we be given right of representation (expressed or implied by you), we accept no liability of whatsoever kind and you will indemnify us as per clauses 51 and 52.
- We (our agents or workman with our express permission), reserve the right to access the Unit at all times and for all purposes and to remove all or any of the goods stored in the unit but, without prejudice to the generality thereof to inspect the Unit, to ensure compliance and observance by the Customer with the terms hereof and for carrying out repairs maintenance and alterations to the unit and Complex having given the customer 7 days notice. We shall not be liable for any damage caused to the goods stored in the unit as a result of such entry and removals except to the extent that this is due to our negligence.
- We may enter the Unit at any time without notifying you (and if necessary we may break the lock to gain entry):-(i) if we believe that the Unit contains Prohibited Items or is being used in breach of these terms and conditions;(ii) if we are required to do so by the Police, Fire Services, Local Authority or by a Court Order;(iii) if we believe it is necessary in an emergency;(iv) to obtain access in accordance with conditions 7, 14 and 25. (v) to prevent injury or damage to persons or property (vi) if we are of the opinion that any of the above apply for the purposes of ascertaining this
- All clients must conduct themselves in an appropriate manner. A zero tolerance approach will be taken to aggressive, rude, intimidating or inappropriate behaviour. Failure to act appropriately will result in immediate termination of this agreement and all/any deposits or rent paid by you.
- You shall indemnify us against negative, slanderous and inaccurate reviews by any medium be it social media or any other communications. Should you have issue with any of our services or products you shall email the matter to us for resolution within 7 (seven) days of any issue found. Failure to comply with this term shall result in legal action being taken by you and all costs in whatever capacity shall be paid for by you.
- Use of the Unit and the Site
- You warrant to and covenant with us that you are the owner of and or entitled in law to the possession of the goods stored in the unit at any time or that ownership is vested in you for the purposes of entering into this agreement. You will meet any claim or costs against us if these declarations are not true.
- You may only use the Unit for storage and not for any other purpose. You must not store (and you must not allow for any other person to store unless by written agreement) any of the following in the Unit:-(i) food or perishable goods;(ii) birds, fish, animals or other living creatures;(iii) combustible or flammable materials or liquids such as paint, petrol, oil or cleaning solvents; (iv) explosives, weapons or ammunition;(v) chemicals, radioactive materials, biological agents;(vi) toxic waste, asbestos or other materials of a dangerous nature; (vii) any item which emits any fumes, smell or odour; (vii) any illegal substances or goods illegally obtained (viii) compressed gases (IX) anything that has contained an animal (X) drinks including sugary drinks, tea and coffee. We may refuse to permit storage of any goods regardless of reason.
- 12.1) We do not allow fine wines, art of any type or items of a high monetary or sentimental nature to be stored. These items need to be in either specialist storage or kept with you as appropriate. This includes the ashes of a loved one or pet (to include any/all taxidermy items).
- 12.2) Fines associated with breach of prohibited items:
Clean up fees: Handyman £30 per hour. Director £70 per hour
Additional Pest control inspection: £300
Admin fee for any contact made with you regarding the breach £18
Removal of waste minimum of £400 increasing depending of amount of waste to be removed.
Inventory of your unit to include photographic evidence £250
12.3) You agree to consider your own and others safety of items during your term with us. Any breach of these terms will result in immediate termination of contract and possible legal action being taken against you. A Storage considers breach of prohibited items in the strongest possible terms and will take immediate remedial action against you. Please ensure you comply to include ALL food substances (animal and human), all animal bedding, storage containers where animals have been present, food rubbish (crisp packets, old drinks bottles) and anything that may provide food or bedding to any pest or rodent.
FOOD ALSO MEANS LIQUIDS TO INCLUDE SUGARY DRINKS.
- We are a self storage facility and all liability for your items stored with us will remain firmly with the client. No liability for any loss of whatsoever kind will be accepted by us. It is the clients responsibility to protect all stored items. Items should be contained in plastic or cardboard boxes, all fabric should be protected in plastic storage and furniture should be covered in a protective covering. No liability will be accepted for damage of any kind for any reason by the company. Any item of a high sentimental or general value should be stored in plastic or metal boxes.
- You must not , unless by written agreement (and you must not allow any other person to):-
- use the Unit or do anything on the Site or in the Unit which may be a nuisance to us or to the users of any other Unit
- do anything on the Site or in the Unit which may invalidate any of our insurance policies (or those of other unit users) or increase the premiums;
- use the unit as living accommodation or as a home address;
- spray paint or do any mechanical work of any kind in the Unit without written permission;
- attach anything to the walls, ceiling, floor or doors of the Unit or make any alteration to the Unit;
- allow any liquid, substance, smell or odour to escape from the Unit or any noise to be audible or vibration to be felt outside the Unit
- cause any damage to the Unit or any other Unit or the Site or its facilities or to the property or possessions of us or any of our other customers. If you cause damage you must (at our option) repair, restore or replace such damaged item or reimburse our costs in making necessary repairs, restoration or replacement;
- cause any obstruction or undue hindrance in any passageway, service area or other part of the Site and you must at all time exercise courtesy to others in using these areas.
- Be abusive, aggressive or rude to any member of staff or another customer.
You must: –
- inform us immediately to any damage to the Unit;
- comply with all fire safety and security precautions or instructions posted about our premises or as directed by any of our employees or agents at the Site and any further regulations for use of the Unit which we may issue from time to time.
- Make yourself available to receive any deliveries of goods to the unit, which you shall store in such a manner so as not to inconvenience any other unit users.
- indemnify us against ant loss or damage arising from wilful breach of any clause in this schedule
- Act appropriately at all times (failure to do so will lead to immediate termination of contract and loss of your deposit in its entirety)
Alternative Unit
The schedule shall not confer upon you an exclusive right to possession of the unit and we may, upon giving you seven days prior written notice require you to remove your goods from one Unit to another Unit specified by us. The alternative unit shall be of similar size and of no higher price than that occupied by you prior to such move.
- Removal of your goods from the current Unit to the alternative Unit will be at your expense. If you do not arrange the removal of your goods to the alternative unit by the time specified in the notice, we may enter the unit and arrange for the goods to be moved. Any removal arranged by us will be at your risk (except for loss or damage caused wilfully or negligently by our removal agents or us) and the removal expenses will be payable by you and we may add them to the Licence Fees.
- If your goods are moved to an alternative Unit, this Agreement will be varied by the substitution of the alternative Unit number but this Agreement will otherwise continue in full force and effect and the Licence Fee will continue to apply to the alternative Unit.
Fees and Payment
Deposit
- You must on the signing of this schedule pay a deposit to us equal to 1 months charge for units over 150 sq ft and £40 for those under this footage. All fobs have a £10 deposit attached to each fob and this sum shall be retained by us until the termination of this schedule and thereafter returned to you by direct debit transfer or cheque (without interest) within 28 days after this Agreement terminates less any amount we may deduct to cover:-(i) repairing any damage to the Unit, the Site or any other Unit caused by you, your agents or invitees or by goods stored in the Unit;(ii) any unpaid Licence Fees or removal or other charges; or (iii) any other obligation to us that you have not discharged in full.
Licence Fees
the licence fee for the first 1 month of using the unit shall be due and payable on the commencement of the agreement. The monthly licence fee for each successive period thereafter shall likewise become due and payable on the due date of every month. The licence fee shall be payable in respect 1 month or fraction of during which either there are goods stored in the unit for which you are responsible or during which time you require to use the unit. If you do not pay the licence fees on the due date, you will immediately become liable to pay a late payment charge of £12 + VAT, plus £18 + VAT for each period of 7 days or any part of it that the Licence Fees (including any late payment or other charges) remain unpaid after the Due Date.
Preferred payment would be by Direct Debit each month. Should your DD be rejected you will incur an £18 + VAT administration charge.
- Should you make a payment into the wrong bank account, not reference the payment as we have instructed or pay storage fees directly into the bank, we will charge you £18 + VAT as this will cause us administration to find your payment.
A-Storage do not accept cheques.
- In the event that a direct debit is dishonoured, we may make a further minimum charge of £18 + VAT on each occasion that your direct debit or standing order is returned. Additionally, You must pay us interest on all amounts overdue for payment from You at the rate of 5% above the base rate of Bank of England, calculated from the date when payment becomes due up to and including the date of actual payment including all accrued interest, whether before or after judgment, and whether or not we exercise the right of sale under this Agreement.
- In the event of any breach of this agreement which requires us to take any remedial action we may make an appropriate charge to recover any costs or other charges involved.
Increases
- We may alter the licence fees at any time by giving you written notice and the new licence fees shall take effect on the first Due Date occurring not less than three weeks after the date of the notice.
Non Payment of Licence Fees
By signing the Agreement you are agreeing to pay your licence fees on the Due Date of each month. This date is set and failure to pay on this day will constitute breach of this agreement. Your deposit will be immediately forfeited and clauses (29 to 33) shall apply.
- If you do not pay any of our licence fee by its Due Date we may (in our sole discretion), immediately and without notice to you withdraw all discounts, deductions or other rebates on the licence fee agreement to be granted by us to you.
- As soon as your account is in arrear’s we reserve the right to lock your storage unit and charge you to do so. We will also automatically disable your fob. Once your account has been cleared we will remove the lock and again charge you for this service. Each visit will be charged at £18 + VAT.
- The prompt payment of each and every sum whether invoiced or not, owing from you to us from time to time under this licence or any other agreement between you and us (in this condition called ‘your debt’) is the essence of this Licence.
- On each occasion any amount submitted by you by way of payment of our licence fees is dishonoured, you must immediately on demand, pay us an administrative charge of £18 + VAT for each item within the debt collection process. One text and one telephone reminder shall be afforded to you without administration charge only. A £12 + VAT late fee will immediately be incurred the day after your due date. Furthermore, for every seven days your account remains unpaid a charge of £12 + VAT will be applied to your outstanding debt. If the account remains unpaid by 30th of the month then a £12 + VAT fee shall be added to secure your items. This charge will constitute late payment fees.
- The terms of this condition are additional to and without prejudice to all or any rights we may have at common law or otherwise.
- In the event of a default of the prompt payment of your debt:
- We are relieved of any duty howsoever arising in respect of the goods: and
- The goods are held solely at your risk and we shall be able to immediately exercise the lien described below.
- We have a lien over the goods for your debt until payment of your debt in full has been received by us in cash or bank transfer, and after this lien becomes exercisable by us, the following conditions shall apply:
You shall pay us fees and charges at the same rates as under this licence and if this licence has been terminated, the relevant rate at which such fees and charges will be payable by you will be the rate which was payable immediately prior to termination: and
In default of the prompt payment of your debt, you authorise us:
To refuse you and your agents access to the goods, the storage unit and/or the building.
To retain, store, and if necessary, ultimately sell all or some of the goods to recover the debt.
In the event that your debt is not paid 30 days after the due date or you fail to collect the goods after we have required you to collect them or upon expiry or termination of this licence, we may, (subject to condition 33), sell the goods and pass all ownership to them and use the proceeds of sale to pay first the costs incurred by us and secondly in paying your debt to hold any balance for you.
All costs incurred by us must be covered and this includes, but is not limited to, overlocking, compiling inventories, arranging sales, rubbish removal, cleaning and any and all associated administration.
- If the proceeds of sale are insufficient to discharge all or any part of the costs of sale incurred by us and your debt, you must pay any balance outstanding to us within seven days of a written final demand from us, which will set out the balance remaining due to us after the net proceeds of sale have been credited to you. At this point any outstanding balance will be subject to an interest rate of 5% above base rate and will continue to accrue on your debt until payment has been made.
- Before we sell the goods, we will give you notice in writing (provided in accordance with condition 31) of the amount of your debt at the date of the notice and that in default of payment within 10 days of the date of the notice, we will sell the goods. We do not agree to give you any further notice of any intended sale:
We will sell the goods by any method(s) reasonably available to achieve a selling price reasonably obtainable in the open market, taking into account the costs of sale.
If the goods cannot reasonably and economically be sold (for any reason whatsoever), or they remain unsold despite our efforts, you authorise us to treat them as abandoned by you and to destroy or otherwise dispose of them at your cost.
You will pay our reasonable costs incurred in administering the debt collection and sale process described in this condition. These costs, removal costs, cleaning costs and charges for our own time.
- The following procedures shall be applied to all outstanding accounts at an administration charge of £18 +VAT per administrative process:
On the 11th of the month a letter shall be sent to you by recorded delivery or signed for post.
On the 30th of the month a second letter shall be sent to you by recorded delivery or signed for post. There is also a £5 charge to secure your items at this point.
One month after the fee due date (5th of the following month) a final demand shall be sent to you, giving notice that your items shall be removed to a holding area.
- One month two weeks after your account is outstanding, your items will be removed to holding area and an inventory shall be taken of all your items removed from your storage unit. There will be an administration charge of £18 + VAT for this service. Plus a further charge of £250 payable by you for production of the inventory. We shall accept no liability for loss of damage to the goods arising from their removal to the holding area.
Termination
Either you or we may terminate this Agreement by giving not less than 4 weeks written notice. At this time you will be given a final storage date and termination will take effect from that due date. If you have not vacated by the time the due date has passed, then the notice will elapse and you will be charged for storage until a new departure date is agreed.
- You may not terminate this agreement if any Licence Fees or other charges are outstanding or if you are otherwise in breach of the Agreement.
- We may terminate this Agreement immediately by giving you written notice if you are in breach of any term of this Agreement.
On Termination
On termination of this Agreement you must remove all goods from the Unit and leave the Unit clean and tidy and in the same condition as the Commencement Date. We may charge you if at our sole discretion we decide that it is necessary to clean the Unit or dispose of any goods or rubbish left in the Unit or on the Site.
- We may treat any goods remaining in the unit after termination as abandoned and may dispose of them in accordance with Condition 25.
- Fobs must be returned in person or ‘by signed for’ post, together with the sort code and account number so that we may return your deposit to you (provided no damage has been incurred to the unit and your account is financially settled).
- If you pay in advance you MAY receive a concession for doing so. In this case all fees shall be paid for a set period minus the concession given. If you terminate before the agreed period, you will lose the concession amount and all fees will be recalculated at book rate prior to any refund of any outstanding fees.
Insurance
Exclusion of Liability
- We exclude all liability in respect of loss or damage relating to Your business if any, including consequential loss, lost profits or business interruption, and all liability in respect of loss or damage to the Goods caused by Normal Perils, including as a result of negligence by us, our agents and/or employees above the sum of £50 which we consider to be the normal excess on a standard household insurance policy whether or not that policy would cover the Goods. Normal Perils in this Condition mean loss of or damage to Goods caused by fire, lightning, explosion, earthquake, aircraft, storm, flood, bursting and/or leaking pipes, theft accompanied by forcible and violent entry or exit, riot, strike, civil commotion, malicious damage, and impact by vehicles. We shall not be liable for any loss (including consequential or economic loss) or damage, which may be suffered by you as a direct result of the performance of the agreement by the company being prevented, hindered or delayed by reason of any act of God, force majeure, riot, strike or lock-out, trade dispute or labour disturbance, accident, break-down of plant or machinery, fire, flood, difficulty in obtaining workman, materials or transport, electrical power failures, threat of or actual terrorism or environmental or health emergency or hazard, or entry into any unit including the Unit or the Site by, or arrest or seizure or confiscation of Goods by competent authorities or other circumstances whatsoever outside our control affecting the provision by us or the availability of the unit. Nor shall we be liable for any loss including consequential or economic loss or damage to the goods stored in the Unit, whether or not the damage is due to any act or omission, negligence or wilful default by us or by any of our servants or agents or other customers; nor shall we be liable for any consequential or economic loss incurred by you as a result of any loss or damage to the goods or deliveries received or accepted by us on your behalf or in your absence, in which case you must make appropriate provision with your insurers to indemnify us against any claim arising. Any other representations, conditions, warranties and other terms, whether written or oral, express or implied, statutory or otherwise which are or may be inconsistent with this condition are expressly excluded
- The exclusion of liability does not apply where the damage suffered by you is as a direct result of our negligence or wilful default or that of our servants or agents and which causes physical injury to or the death of any person.
Indemnity
You will indemnify us and keep us indemnified against any demand or claim made or any action or other proceeding brought against us arising out of or in connection with any dispute as to the ownership of the goods stored in the unit or as to the person entitled in law to possession thereof or the dangerous nature of any scharges, expenses damages or loss incurred or suffered or becoming payable by us in or in connection with or as a result of any such demand claim or action or other proceedings as aforesaid.
- You shall also fully and effectively indemnify and keep indemnified us from and against all claims action demands costs and charges of whatsoever nature incurred by us or any of our servants agents or other customers arising out of or resulting from the use of the unit by the customer.
Notices
- Any notice given under this Agreement must be in writing and may be served by personal delivery or by pre-paid post. Any notice to you may be sent to the address stated in the schedule or any other address, which you notify to us in writing. Any notice to us must be sent to our address set out in the Schedule. Notices will be deemed to be effectively served immediately if delivered personally or forty-eight hours after they have been placed in the post. All units 100sqft and above require a minimum of 8 weeks notice.
General
Any delay by us in exercising any of our rights under this Agreement will not impair our rights or be a waiver of those rights, nor will any partial exercise or any right preclude a further exercise of that right.
- You may not assign any of your rights under this Agreement or part with possession of the Unit to any other person, firm or company.
- All the terms of the contract between the Company and the Customer are set out in the Storage Agreement and in these Conditions. All other terms conditions, warranties, guarantees, undertakings or representations whether express or implied by statute (insofar as such statute permit) common-law or otherwise or arising from conduct or a previous course of dealing or trade custom or usage or agreed or offered orally or in correspondence or otherwise are hereby excluded from the Storage Agreement. No variation of the Storage Agreement is binding on the Company unless agreed to in writing and signed by a director of the Company. None of our other employees or agents has any authority to vary this Agreement on our behalf whether orally or in writing or to make any representation of fact that is or may be inconsistent with the terms of this Agreement.
- Every provision in these terms and conditions is severable and distinct from every other provision and if at any time one or more of such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected in any way.
- This Agreement shall not create a tenancy, lease or any other relationship of landlord and tenant between you and us neither shall we for any other purpose whatsoever be treated as a warehouse keeper.
- Where the customer is two or more persons your obligations under this agreement shall be joint and several.
- Whilst on our premises customers may be recorded by CCTV and the information kept on record.
Insurance
- All items must be insured and proof of insurance should be given for the file.
- If insurance is not arranged this will invalidate your contract with us and no liability will be accepted by us.
- Insurance will be purchased by the client through A-Storage.
- Insurance arranged through a third party may be accepted by agreement provided a valid copy of proof of insurance is provided for the file.
- If the Client fails to pay insurance fees they will incur late fees at the same rate and under the same conditions as unpaid storage fees.
- You must provide satisfactory evidence that your goods are fully insured. We do not insure your goods whilst in the Unit. Storage of goods in the Unit is at your sole risk and you must insure them to their full current value.
- Should you, for any reason, decide to terminate your insurance or breach your own insurance conditions or refuse to undertake insurance, you agree not to litigate against us for compensation of any kind and for any reason under contractual or any civil laws.
- If you are arranging your own insurance you must still advise of the value of goods in store in writing.
Data Protection
- Data Protection rules have recently changed. Please see below how we use your information and why
- A Storage do not pass your details to ANY 3rd party unless there is a legal requirement to do so. We do not sell, release or share your details with anyone else.
- We will never pass your data outside of the EU
- By signing this contract you are agreeing to us using your data for our working practices.
- Your data is stored in a confidential manner. Paper data is kept in a locked cabinet and only accessed by Data Processors and our database is password protected and backed up onto a secure cloud with encryption. When using a subcontracted company (IT) they are contractually bound to strict contractual obligations to ensure they keep your data safe and not to disclose any or all of it to any 3rd party.
- We only use your data in the day to day working management of your contract save for update emails.
- We audit your data on a regular basis to ensure it is accurate and kept secure.
- We audit our processes and train staff on a regular basis to ensure your data is kept safe and only ever used in the proper manner. All staff are contractually obliged to keep your data safe and not to disclose it to a 3rd party.
- Update emails may be unsubscribed from your email at any time and on sign up you have to opt in to receive them. Unless we have your permission, we will never contact you to market our products or services.
- We never send information to you from 3rd parties about their services and, should this ever occur, it would only be sent within our newsletter.
- We only ever use your information for our own working practices.
- The new rules state that you may request all your information to be deleted and no record kept of your transactions – however, this is not applicable under this contract as we have to retain details for HMRC purposes and you must consider this if this is an issue for you.
- You have the right to a copy of ALL details we keep regarding your personal information. Should you want a copy of this please contact us. There is a small fee for production of documents and we will return these to you within 28 days.
A-Storage Ltd – Parking T&C’s
203 – 205 Charminster Rd, Bournemouth BH8 9QQ
The agreement for the provision of storage space is made between the customer and A-Storage subject to the Terms and Conditions set out below. You must advise A-Storage promptly if you have a change of address, telephone number or any other contact details.
Storage Terms and Conditions you agree to the following:
Non-Payment of Licence Fees:
It is your responsibility to ensure that your payment is received by us on or before the due date. A late charge of £12 + VAT will be applied to your account every 7 days. If you remain in default of the storage charge we may take various steps to recover our costs and to dispose of your Vehicle. See attached conditions
Payment of Licence Fees:
Payment of licence fees should be set up by Direct. It is solely the Client’s responsibility to ensure that A Storage are paid by the Due date. Should a Direct Debit fail there is a charge of £18 + VAT per item.
Deposit
Should you pay a deposit and decide not to store with us your deposit is held by us in full for loss of rent on that unit and admin charges.
Minimum Term:
Minimum Term to store with us is 4 weeks.
Notice Period:
To cease your storage with us you will need to give 4 weeks notice. Under no circumstances may you give less than 4 weeks notice. By placing your storage with us you are confirming that you are signing up to this notice period.
Termination:
If you pay in advance and have been given a concession for up-front payment and terminate early, you will lose the concession and any repayment to you will be recalculated minus the removal of concession. Additional fees will be refunded to you by Bank Transfer between 14 – 28 days following departure on condition that you have given one month’s notice of departure, leave your storage room clean, do not incur any charges for damage, and provided that all charges are paid up to date.
Charges:
A-Storage charges may be reviewed at any time subject to giving you not less than 14 days notice in writing.
Liability:
A-Storage are not liable for any loss of or damage to the vehicle stored or to any associated Vehicle or for any consequential loss even if that damage is due to the fault of A-Storage. It is a condition of storage that you must insure your Vehicle in store (it is your sole responsibility to ensure that your Policy is adequate and valid in all respects)
There are strict rules with regards to prohibited items. Should you store prohibited items and cause damage or any infestation you will be responsible for all remedial action and liable for all compensation from other storage clients to items you have directly or indirectly damaged.
Storage of items:
Vehicles must be parked within the space rented. No other item may be stored in the space save for the vehicle. Any additional items must be stored either in the vehicle or in a separate storage unit. This includes car parts, boat parts or any other item of whatsoever kind.
Security and access:
Access is available during the notified business hours. You accept that A-Storage reserves the right to make and to alter regulations concerning the hours of access, general management and security of the complex and your unit, and you agree to observe and abide by such regulations.
Ownership of Vehicle:
You confirm that you are the owner of the vehicle stored, or that ownership is vested in you for the purpose of entering into this agreement. You confirm that the owner of the Vehicle, if not you, understands and accepts A-Storage’s right ultimately to sell or dispose of the Vehicle to recover any outstanding charges.
Insurance:
Your Vehicle must be insured by you. Proof of insurance is required. We accept no liability for Vehicles insured or uninsured by you.
Definitions
- In these terms and conditions the following words have the following meanings:-
- You, your: the customer named in the Schedule
- We, us, our: A-Storage. and or affiliated companies
- Vehicle: Car, Boat, Van, Caravan, trailer, bus or lorry.
- Unit: the storage space or container specified in the Schedule and/or any other storage unit the customer may occupy
- Commencement Date: the date specified in the Schedule
- Site: the premises on which the Unit is situated
- Access Hours: the hours we permit access to the Unit
- Prohibited Items: those items specified in Condition 10.
- Deposit: the amount specified in the Schedule
- Licence Fees: the amount specified in the Schedule which includes VAT, which shall also be paid by you where it is or becomes applicable
- Due Date: the date specified in the Schedule and the corresponding date in each period specified in the Schedule or the previous business day if the Due date falls on a Saturday, Sunday or Public Holiday
- Notice: 4 weeks
- Late Fees: Fee charged should licence fee not be received by the due date of each month.
- Administration Fee: Fee charged for chasing any licence fee not received by the due date of each month.
- Schedule: the Licence Agreement or the Notification of Change Document.
- This Agreement: these terms and conditions and the information set out overleaf.
- All financial sums stated in this agreement shall be PLUS VAT.
Your Right to Occupy: We permit You but NO OTHER PERSON to use the Unit in accordance with these terms and conditions from the Commencement Date until this agreement is terminated.
- Inspections
You must inspect the Unit before storing any Vehicle with us. This confirms that the unit is in suitable order for your use. You must inform us if you believe it is damaged or unsuitable for your requirements in any way during the period of your occupation. If you do not do so the Unit will be deemed to be suitable for you and in good condition at the Commencement Date and throughout the period of occupation.
- On removal of your vehicle at the termination of your occupation we will inspect the unit and fill out an inspection report. Any damage, remaining Vehicle, debris resulting in maintenance or cleaning of the unit will result in full loss of deposit.
- All Unit sizes are approximate and we accept no responsibility for their accuracy. In agreeing to our license fees you accept it applies to the unit you use and not to any unit represented.
Access to the Unit by You and by Us
You may have access to the Unit at any time during the Access Hours. No access to the Unit will be permitted outside these hours (save for written agreed access between you and us). We may change the Access Hours at any time without giving prior notice.
- Only you and persons authorised in writing or accompanied by you will be permitted to have access to the Unit for purposes of depositing, removing, substituting or inspecting the Vehicle and Your regular inspection of the unit for damage or unsuitability. Any such person is your agent for whose actions You are responsible and liable to us and to other users of units on the Site. You may withdraw any authorisation at any time but the withdrawal will not be effective until we receive it in writing. We do not accept liability for unauthorised access by third parties in possession of the customer’s keyfob and or code and or with knowledge of the location of the unit. We may ask for proof of identity from you or any other person at any time (although we are not obliged by this Agreement or otherwise to do so) and we may refuse access to any person (including you) who is unable to provide satisfactory proof of identity. We may refuse You or your agents access at any time if we consider in our sole discretion that the safety of any person on the Site, or the security of the Unit or its contents, or other units or their contents will be put at risk. In the case of shared units or areas you accept that we have no liability in the management or control of the unit or area.
- We (our agents or workman, with our express permission) reserve the right to access the Unit at all times and for all purposes and to remove all or any of the Vehicle stored in the unit but, without prejudice to the generality thereof to inspect the Unit, to ensure compliance and observance by the Customer with the terms hereof and for carrying out repairs maintenance and alterations to the unit and Complex having given the customer 7 days notice. We shall not be liable for any damage caused to the Vehicle stored in the unit as a result of such entry and removals except to the extent that this is due to our negligence.
- We may enter the Unit at any time without notifying you:-(i) if we believe that the Unit contains Prohibited Items or is being used in breach of these terms and conditions;(ii) if we are required to do so by the Police, Fire Services, Local Authority or by a Court Order;(iii) if we believe it is necessary in an emergency;(iv) to obtain access in accordance with conditions 7, 14 and 22. (v) to prevent injury or damage to persons or property (vi) if we are of the opinion that any of the above apply for the purposes of ascertaining this
Use of the Unit and the Site
You warrant to and covenant with us that you are the owner of and or entitled in law to the possession of the Vehicle stored in the unit at any time or that ownership is vested in you for the purposes of entering into this agreement. You will meet any claim or costs against us if these declarations are not true.
You may only use the Unit for storage and not for any other purpose. You must not store (and you must not allow for any other person to store unless by written agreement) any other item other than your vehicle.
You may not stay, sleep or use your vehicle as day or overnight accommodation. The site is not residential in any way. Breach of this condition will immediately terminate your storage agreement and your deposit will be forfeited.
We are a self storage facility and all liability for your Vehicle stored with us will remain firmly with the client. No liability for any loss of whatsoever kind will be accepted by us. It is the clients responsibility to protect all stored items. No liability will be accepted for damage of any kind for any reason by the company.
- You must not , unless by written agreement (and you must not allow any other person to):-
use the Unit or do anything on the Site or in the Unit which may be a nuisance to us or to the users of any other Unit
do anything on the Site or in the Unit which may invalidate any of our insurance policies (or those of other unit users) or increase the premiums;
use the unit as living accommodation or as a home address;
spray paint or do any mechanical work of any kind in the Unit without written permission;
make any alteration to the Unit;
perform any action that could damage or affect any other vehicle
allow audible or vibration to be felt outside the Unit
cause any damage to the Unit or any other Unit or the Site or its facilities or to the property or possessions of us or any of our other customers. If you cause damage you must (at our option) repair, restore or replace such damaged item or reimburse our costs in making necessary repairs, restoration or replacement;
cause any obstruction or undue hindrance in any passageway, service area or other part of the Site and you must at all time exercise courtesy to others in using these areas.
You must: –
- inform us immediately to any damage to the Unit;
comply with all fire safety and security precautions or instructions posted about our premises or as directed by any of our employees or agents at the Site and any further regulations for use of the Unit which we may issue from time to time.
indemnify us against ant loss or damage arising from wilful breach of any clause in this schedule
- Alternative Unit
The schedule shall not confer upon you an exclusive right to possession of the unit and we may, upon giving you seven days prior written notice require you to remove your vehicle from one Unit to another Unit specified by us. The alternative unit shall be of similar size and of no higher price than that occupied by you prior to such move.
- Removal of your Vehicle from the current Unit to the alternative Unit will be at your expense. If you do not arrange the removal of your Vehicle to the alternative unit by the time specified in the notice, we may arrange for the vehicle to be so moved. Any removal arranged by us will be at your risk (except for loss or damage caused wilfully or negligently by our removal agents or us) and the removal expenses will be payable by you and we may add them to the Licence Fees.
- If your vehicle is moved to an alternative Unit, this Agreement will be varied by the substitution of the alternative Unit number but this Agreement will otherwise continue in full force and effect and the Licence Fee will continue to apply to the alternative Unit.
Fees and Payment
Deposit
- You must on the signing of this schedule pay a deposit to us, this sum shall be retained by us until the termination of this schedule and thereafter returned to you by bank transfer (without interest) within 28 days after this Agreement terminates less any amount we may deduct to cover:-(i) repairing any damage to the Unit, the Site or any other Unit caused by you, your agents or invitees or by Vehicle stored in the Unit;(ii) any unpaid Licence Fees or removal or other charges; or (iii) any other obligation to us that you have not discharged in full.
- Should you pay a deposit and decide not to store with us your deposit is held by us in full for loss of rent on that unit and admin charges.
Licence Fees
the licence fee for the first 1 month of using the unit shall be due and payable on the commencement of the agreement. The monthly licence fee for each successive period thereafter shall likewise become due and payable on the due date of every month. The licence fee shall be payable in respect 1 month or fraction of during which either there are Vehicle stored in the unit for which you are responsible or during which time you require to use the unit. If you do not pay the Licence Fees on the Due Date, you will immediately become liable to pay a late payment charge of £12 + VAT for each period of 7 days or any part of it that the Licence Fees (including any late payment or other charges) remain unpaid after the Due Date.
Payment will be by Direct Debit each month. A Storage will set up the Direct Debit from the details provided on the set up form and should any Direct Debit fail there will be a charge applied of £18 + VAT.
A Storage do not accept cheques.
- In the event that a direct debit is dishonoured, we may make a further minimum charge of £18 +VAT for each item and on each occasion that your direct debit or standing order is returned.
- In the event of any breach of this agreement which requires us to take any remedial action we may make an appropriate charge to recover any costs or other charges involved.
Increases
- We may alter the Licence Fees at any time by giving you written notice and the new Licence Fees shall take effect on the first Due Date occurring not less than three weeks after the date of the notice.
Non Payment of Licence Fees
By signing the Agreement you are agreeing to pay your licence fees on the Due Date of each month. This date is set and failure to pay on this day will constitute breach of this agreement. Your deposit will be immediately forfeited and clauses (29 to 33) shall apply.
- If you do not pay any of Our Licence Fee by its Due Date we may (in our sole discretion) immediately without notice to you withdraw all discounts, deductions or other rebates on the Licence Fee agree to be granted by us to you.
- As soon as your account is in arrears we reserve the right to lock your Vehicle and charge you to do so. Once your account has been cleared we will remove the lock and again charge you for this service. Each visit will be charged at £18 + VAT per visit.
- The prompt payment of each and every sum whether invoiced or not, owing from you to us from time to time under this Licence or any other agreement between you and us (in this condition called ‘your debt’) is the essence of this Licence.
- On each occasion any amount submitted by you by way of payment of our licence fees is dishonoured, at our option you must immediately on demand pay us an administrative charge of £18 + VAT for each item within the debt collection process. Furthermore, for every seven days your account remains unpaid a charge of £12 + VAT will be applied to your outstanding debt. You will be charged late and administration fees for every seven days your account remains unpaid.
- The terms of this condition are additional to and without prejudice to all or any rights we may have at common law or otherwise.
- In the event of a default of the prompt payment of your debt:
- We are relieved of any duty howsoever arising in respect of the Vehicle: and
- The Vehicle is held solely at your risk and we shall be able to immediately exercise the lien described below.
- We have a lien over the Vehicle for your debt until payment of your debt in full has been received by us in cash or bank transfer, and after this lien becomes exercisable by us, the following conditions shall apply:
You shall pay us fees and charges at the same rates as under this licence and if this licence has been terminated, the relevant rate at which such fees and charges will be payable by you will be the rate which was payable immediately prior to termination: and
In default of the prompt payment of your debt, you authorise us:-
To refuse you and your agents access to the Vehicle, the storage unit and/or the site.
To retain, store, and, if necessary, ultimately sell all or some of the Vehicle to recover the debt.
In the event that your debt is not paid 30 days after the due date or you fail to collect the Vehicle after we have required you to collect them or upon expiry or termination of this Licence, we may, (subject to condition 31), sell the Vehicle and pass all ownership to them and use the proceeds of sale to pay first the costs incurred by us and secondly in paying your debt to hold any balance for you.
- If the proceeds of sale are insufficient to discharge all or any part of the costs of sale incurred by us and your debt, you must pay any balance outstanding to us within seven days of a written final demand from us, which will set out the balance remaining due to us after the net proceeds of sale have been credited to you. At this point any outstanding balance will be subject to an interest rate of 5% above base rate and will continue to accrue on your debt until payment has been made.
- Before we sell the Vehicle, we will give you notice in writing (provided in accordance with condition 29) of the amount of your debt at the date of the notice and that in default of payment within 10 days of the date of the notice, we will sell the Vehicle. We do not agree to give you any further notice of any intended sale:
We will sell the Vehicle by any method(s) reasonably available to achieve a selling price reasonably obtainable in the open market, taking into account the costs of sale.
If the Vehicle cannot reasonably and economically be sold (for any reason whatsoever) or they remain unsold despite our efforts, you authorise us to treat them as abandoned by you and to destroy or otherwise dispose of them at your cost.
You will pay our reasonable costs incurred in administering the debt collection and sale process described in this condition. These costs, removal costs, cleaning costs and charges for our own time.
The following procedures shall be applied to all outstanding accounts at an administration charge of £18+VAT per administrative process:
On the 11th of the month a letter shall be sent to you by recorded delivery or signed for post.
On the 30th of the month a second letter shall be sent to you by recorded delivery or signed for post. There is also a £18+VAT charge to secure your items at this point.
One month after the fee due date (5th of the following month) a final demand shall be sent to you, giving notice that your Vehicle shall be removed to a holding area.
Termination
Either you or we may terminate this Agreement by giving not less than 1 months written notice ending on any due date and termination will take effect from that due date. If you have not vacated by the time the due date has passed then the notice will elapse and a fresh notice period and a new departure date must be given to comply with this clause. Licence Fees paid in advance will be refunded to the nearest unused seven day period but we may make deductions from them as if they were a Deposit.
You may not terminate this agreement if any Licence Fees or other charges are outstanding or if you are otherwise in breach of the Agreement.
- We may terminate this Agreement immediately by giving you written notice if you are in breach of any term of this Agreement.
- If you pay in advance, you MAY receive a concession for doing so. In this case all fees shall be paid for a set period minus the concession given. If you terminate before the agreed period, you will lose the concession amount and all fees will be recalculated at book rate prior to any refund of any outstanding fees.
On Termination
On termination of this Agreement you must remove your Vehicle from the Unit and leave the Unit clean and tidy and in the same condition as the Commencement Date. We may charge you if at our sole discretion we decide that it is necessary to clean the Unit or dispose of any Vehicle or rubbish left in the Unit or on the Site.
- We may treat any Vehicle remaining in the unit after termination as abandoned and may dispose of it in accordance with Condition 22 (iv) and (v).
Insurance
You must provide satisfactory evidence that your Vehicle is fully insured. We do not insure your Vehicle whilst in the Unit. Storage of your Vehicle in the Unit is at your sole risk and you must insure it to its full current value.
- Should you, for any reason, decide to terminate your insurance or breach your own insurance conditions or refuse to undertake insurance, you agree not to litigate against us for compensation of any kind and for any reason under contractual or any civil laws.
All items must be insured and proof of insurance should be given for the file.
If insurance is not arranged this will invalidate your contract with us and no liability will be accepted by us.
Exclusion of Liability
We exclude all liability in respect of loss or damage relating to Your business, if any, including consequential loss, lost profits or business interruption, and all liability in respect of loss or damage to the Vehicle caused by Normal Perils, including as a result of negligence by us, our agents and/or employees above the sum of £50. Normal Perils in this Condition mean loss of or damage to Vehicle caused by fire, lightning, explosion, earthquake, aircraft, storm, flood, bursting &/or leaking pipes, theft accompanied by forcible and violent entry or exit, riot, strike, civil commotion, malicious damage, and impact by vehicles. We shall not be liable for any loss (including consequential or economic loss) or damage which may be suffered by you as a direct result of the performance of the agreement by the company being prevented, hindered or delayed by reason of any act of God, force majeure, riot, strike or lock-out, trade dispute or labour disturbance, accident, break-down of plant or machinery, fire, flood, difficulty in obtaining workman, materials or transport, electrical power failures, threat of or actual terrorism or environmental or health emergency or hazard, or entry into any unit including the Unit or the Site by, or arrest or seizure or confiscation of Vehicle by competent authorities or other circumstances whatsoever outside our control affecting the provision by us or the availability of the unit. Nor shall we be liable for any loss including consequential or economic loss or damage to the Vehicle stored in the Unit, whether or not the damage is due to any act or omission, negligence or wilful default by us or by any of our servants or agents or other customers; nor shall we be liable for any consequential or economic loss incurred by you as a result of any loss or damage to the Vehicle. Any other representations, conditions, warranties and other terms, whether written or oral, express or implied, statutory or otherwise which are or may be inconsistent with this condition are expressly excluded.
- The exclusion of liability does not apply where the damage suffered by you is as a direct result of our negligence or wilful default or that of our servants or agents and which causes physical injury to or the death of any person.
Indemnity
You will indemnify us and keep us indemnified against any demand or claim made or any action or other proceeding brought against us arising out of or in connection with any dispute as to the ownership of the Vehicle stored in the unit or as to the person entitled in law to possession thereof or the dangerous nature of any dangerous characteristic thereof or the infective or contagious nature thereof and against all and any costs charges, expenses damages or loss incurred or suffered or becoming payable by us in or in connection with or as a result of any such demand claim or action or other proceedings as aforesaid.
- You shall also fully and effectively indemnify and keep indemnified us from and against all claims action demands costs and charges of whatsoever nature incurred by us or any of our servants agents or other customers arising out of or resulting from the use of the unit by the customer.
Notices
- Any notice given under this Agreement must be in writing and may be served by personal delivery, or by pre-paid post. Any notice to you may be sent to the address stated in the schedule or any other address, which you notify to us in writing. Any notice to us must be sent to our address set out in the Schedule. Notices will be deemed to be effectively served immediately if delivered personally or forty-eight hours after they have been placed in the post.
General
Any delay by us in exercising any of our rights under this Agreement will not impair our rights or be a waiver of those rights, nor will any partial exercise or any right preclude a further exercise of that right.
- You may not assign any of your rights under this Agreement or part with possession of the Unit to any other person, firm or company.
All the terms of the contract between the Company and the Customer are set out in the Storage Agreement and in these Conditions. All other terms conditions warranties guarantees undertakings or representations whether express or implied by statute (insofar as such statute permit) common-law or otherwise or arising from conduct or a previous course of dealing or trade custom or usage or agreed or offered orally or in correspondence or otherwise are hereby excluded from the Storage Agreement. No variation of the Storage Agreement is binding on the Company unless agreed to in writing and signed by a director of the Company. None of our other employees or agents has any authority to vary this Agreement on our behalf whether orally or in writing or to make any representation of fact that is or may be inconsistent with the terms of this Agreement.
- Every provision in these terms and conditions is severable and distinct from every other provision and if at any time one or more of such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected in any way.
- This Agreement shall not create a tenancy, lease or any other relationship of landlord and tenant between you and us neither shall we for any other purpose whatsoever be treated as a warehouse keeper.
- Where the customer is two or more persons your obligations under this agreement shall be joint and several.
- Whilst on our premises customers may be recorded by CCTV and the information kept on record.
Data Protection
Data Protection rules have recently changed. Please see below how we use your information and why
- A Storage do not pass your details to ANY 3rd party unless there is a legal requirement to do so. We do not sell, release or share your details with anyone else.
- We only use your data in the day to day working management of your contract save for update emails.
- Update emails may be unsubscribed from your email at any time and on sign up you have to opt in to receive them. Unless we have your permission, we will never contact you to market our products or services.
- We never send information to you from 3rd parties about their services and, should this ever occur, it would only be sent within our newsletter.
- We only ever use your information for our own working practices.
- The new rules state that you may request all your information to be deleted and no record kept of your transactions – however, this is not applicable under this contract as we have to retain details for HMRC purposes and you must consider this if this is an issue for you.
- You have the right to a copy of ALL details we keep regarding your personal information. Should you want